Privacy Policy

Last updated: March 2025

1. Introduction

Nutwise ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our fastener identification service available at nutwise-app.cloud (the "Service").

2. Information We Collect

2.1 Personal Information

When you create an account, we collect:

  • Email address
  • Name (optional)
  • Password (encrypted and securely stored)

2.2 Usage Data

We automatically collect information about your use of the Service:

  • Scan history and results
  • Device type and browser information
  • IP address and approximate location
  • Access times and pages viewed

2.3 Images

Images you upload for fastener identification are processed by our AI systems. These images are temporarily stored for analysis and then automatically deleted within 24 hours. We do not permanently store your images unless you explicitly request us to do so.

3. How We Use Your Information

We use your information to:

  • Provide and maintain our Service
  • Process fastener identification requests
  • Send service-related communications
  • Improve our AI models and identification accuracy
  • Process payments and manage subscriptions
  • Detect and prevent fraud
  • Comply with legal obligations

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: With third-party vendors who perform services on our behalf (e.g., payment processing, AI processing, cloud hosting)
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

  • Encryption of data in transit and at rest
  • Secure password hashing using bcrypt
  • Regular security audits and updates
  • Access controls and authentication

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security of your data.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. Uploaded images are deleted within 24 hours of analysis. You may request deletion of your account and associated data at any time.

7. Your Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Delete your personal information
  • Object to processing
  • Data portability
  • Withdraw consent

To exercise these rights, contact us at hardware@nutwise-app.cloud.

8. Cookies and Tracking

We use essential cookies to maintain your session and provide our Service. We do not use tracking cookies or third-party advertising cookies. You can control cookies through your browser settings.

9. Third-Party Services

Our Service uses the following third-party services:

  • Google Gemini AI: For fastener image analysis
  • Stripe: For payment processing (if applicable)
  • Cloud Infrastructure: For hosting and database services

These services have their own privacy policies governing their use of your information.

10. Children's Privacy

Our Service is not intended for users under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy, please contact us at: